The influence of TAM, social influence, security relationship toward intention to use e wallet through attitude and trust

Nisa, Ulfa Khoirun and Solekah, Nihayatu Aslamatis ORCID: https://orcid.org/0000-0002-6722-8283 (2022) The influence of TAM, social influence, security relationship toward intention to use e wallet through attitude and trust. Iqtishoduna: Jurnal Ekonomi dan Bisnis Islam, 18 (1). pp. 35-50. ISSN 1829-524X

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Abstract

The purpose of this study is to examine relationship of TAM, Social Influence and Security Toward Intention to use (IU) E-wallet with attitude and trust as intervening variables. The research uses quantitative approach with survey approach. The population of this survey is the people who live in Malang City with the conditions that they are 19-34 years old and the e-wallet used is (Gojek, OVO, Dana, LinkAja, Jenius). The samples taken was 150 respondents. The analysis technique used was SEM-PLS. The results showed that PU, SI, and S had no influence on IU e-wallets, only PEU had direct influence on IU e-wallets, Attitude could not mediate PU and PEU on IU e-wallet, but Trust could fully mediate Security against IU. This showed that the security of using the system can influence respondents' intention to use e-wallets based on trust in the system and it is recommended that e-wallet providers always pay attention to the security of their systems and simplify their applications so that users can benefit from using them.

Item Type: Journal Article
Keywords: TAM; social influence; security; intention to use; attitude; trust
Subjects: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1505 Marketing > 150501 Consumer-Oriented Product or Service Development
Divisions: Faculty of Economics > Department of Islamic Banking
Depositing User: Nihayatu Aslamatis Solekah
Date Deposited: 24 May 2022 10:42

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