The effect of knowledge, trust, products, services and religiosity on interest in saving

Febrian, Junanda and Budianto, Eka Wahyu Hestya ORCID: https://orcid.org/0000-0002-4199-2865 (2023) The effect of knowledge, trust, products, services and religiosity on interest in saving. Presented at The 9th International Conference of Islamic Economics and Business (ICONIES 2023), 31 Aug 2023, UIN Maulana Malik Ibrahim Malang.

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Abstract

The purpose of this study was to determine the effect of knowledge, beliefs, products, services and religiosity on the intention to save at Bank NTB Syariah KCP Pekat Dompu. The population in this study was the Pekat community, Dompu Regency, using a sample of 100 respondents who had opened savings accounts at Bank NTB Syariah KCP Pekat Dompu. The technique used in this research is Incidental Sampling. The analytical method used in this study is a quantitative method using a descriptive approach and using statistical analysis. The data obtained in this study is primary data obtained directly from distributing questionnaires to the respondents. The results of this study indicate that there is no partial positive and significant effect on the variables of knowledge, trust, and products on the intention to save at Bank NTB Syariah KCP Pekat Dompu. Meanwhile, the service and religiosity variables have a positive and significant partial effect on the interest in saving at Bank NTB Syariah KCP Pekat Dompu. However, simultaneously these five variables have a positive and significant effect on the interest in saving at Bank NTB Syariah KCP Pekat Dompu. Therefore, it is important for banks to always improve their performance so that customers always use Islamic banks in their daily lives.

Item Type:	Conference (Paper)
Keywords:	Knowledge; Trust; Products; Services; Religiosity; Interest in Saving; Islamic Banks
Subjects:	14 ECONOMICS > 1402 Applied Economics > 140207 Financial Economics
Divisions:	Faculty of Economics > Department of Islamic Banking
Depositing User:	Eka Wahyu Hestya Budianto
Date Deposited:	19 Sep 2023 12:37

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