The effect of perceived organizational support on organizational citizenship behavior mediation work engagement

Malinda, Selfi Nur and Safitri, Rini (2023) The effect of perceived organizational support on organizational citizenship behavior mediation work engagement. Jurnal Ekbis : Analisis, Prediksi dan Informasi, 24 (1). pp. 183-192. ISSN E-ISSN: 2821-4210, P-ISSN: 1979-746X

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Abstract

The purpose of this research is to determine how organizational citizenship behavior mediated by work engagement is influenced by perceptions of organizational support. This research uses quantitative methodology. The General Staff of Malang City Hall was the subject of the research. Using SmartPLS software, data was collected through questionnaires and analyzed using PLS techniques. Factors to examine include organizational citizenship, perceived organizational support, and work engagement. Based on the findings of this research, POS has no significant effect on OCB. On the other hand, POS influences work engagement, and can indirectly and significantly mediate the relationship between POS factors and OCB.

Item Type: Journal Article
Keywords: perceivedi organizational support; organizational citizenship behavior; work engagement;human resource; company
Subjects: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1502 Banking, Finance and Investment
Divisions: Faculty of Economics > Department of Islamic Banking
Depositing User: Rini Rini Safitri
Date Deposited: 16 Nov 2023 09:22

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