Impact of mission and vision on academic services mediated by governance and human resources in higher education institutions of Indonesia

Slamet, Slamet ORCID: https://orcid.org/0000-0001-5583-5425, Ridho, Ali ORCID: https://orcid.org/0000-0002-6818-0998, Marno, Marno and Efiyanti, Alfiana Yuli (2024) Impact of mission and vision on academic services mediated by governance and human resources in higher education institutions of Indonesia. Problems and Perspectives in Management, 22 (1). pp. 477-490. ISSN 18105467 (e.)

Text 18495.pdf - Published Version Available under License Creative Commons Attribution. Download (536kB)

Abstract

Mission and vision play an essential role in strategic management. They are the philosophical foundation and strategic direction of higher education. It also serves as a guide, inspiration and control tool to achieve its goals. Therefore, this research investigates the relevance and impact of mission and vision on academic services provided by Indonesian public service institutions through governance and human resources. The research instrument is based on relevant literature and uses a Likert scale to measure implementation, socialization and effectiveness of mission and vision, academic services, governance and human resources. Data was collected using the online random sampling method, and the number of lecturers involved in this research was 10,937. Hy-pothesis testing uses a serial mediation analysis model. The research results show that governance and human resources positively impact academic services. As a mediator variable, it can improve academic services. The results of this research are strengthened by the significant contribution of mission and vision to governance. Governance also contributes significantly to human resource management. Human resources for academic services are also the same. This study emphasizes the importance of the university's mission and vision, namely the philosophical foundation and strate-gic direction of academic services supported by appropriate human resources and good governance under the university's mission and vision.

Item Type:	Journal Article
Keywords:	vision and mission; academic services; governance; human resources; higher education institution
Subjects:	15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150399 Business and Management not elsewhere classified
Divisions:	Faculty of Economics > Department of Management
Depositing User:	Slamet Slamet
Date Deposited:	07 Mar 2024 13:51

Downloads

Origin of downloads

Actions (login required)

View Item