Artificial Intelligence In Academic Libraries: A Systematic Literature Review Of Applications, Challenges, And Trends (2019-2025)

Rifqi, Ach. Nizam ORCID: https://orcid.org/0009-0005-8134-4044, Saufa, Arina Faila, Ridwan, Madinatul Munawwarah and Mardiyanto, Verry (2025) Artificial Intelligence In Academic Libraries: A Systematic Literature Review Of Applications, Challenges, And Trends (2019-2025). Presented at International Library and Information Science Society Conference.

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Abstract

!e development of artificial intelligence (AI) has driven significant transformation in the
provision of academic library services. !is study aims to systematically analyze the use of
AI in academic libraries through a Systematic Literature Review (SLR) approach. A total of
45 scientific articles published between 2019 and 2024 were reviewed using the PRISMA
protocol, which includes the stages of identification, selection, exclusion, and thematic data
synthesis. !e review results indicate that AI has been widely adopted in various library
services, such as chatbots for reference services, automatic classification of digital collections,
machine learning-based recommendation systems, and personalized information literacy.
However, the adoption of AI also faces challenges such as infrastructure limitations, low AI
literacy among librarians, and ethical and data privacy issues. Factors such as organizational
readiness, strategic policy support, and human resource competencies influence the
selection and successful implementation of AI technology. AI has proven to make a positive
contribution in supporting the educational, research, and community service functions of
libraries, as well as promoting interdisciplinary collaboration. Ethical, transparent, and
collaborative integration strategies are essential for libraries to remain relevant in the digital
ecosystem. !ese findings provide critical insights for the development of AI policies and
practices in academic libraries. Further research is recommended to develop evaluative
models and more inclusive and contextual AI co-design approaches.

Item Type:	Conference (Paper)
Keywords:	arti!cial intelligence, academic libraries, information literacy, systematic literature review, technology integration
Subjects:	08 INFORMATION AND COMPUTING SCIENCES > 0807 Library and Information Studies > 080799 Library and Information Studies not elsewhere classified 08 INFORMATION AND COMPUTING SCIENCES > 0807 Library and Information Studies
Divisions:	Faculty of Technology > Department of Library and Information Science
Depositing User:	Ach. Nizam Rifqi
Date Deposited:	12 Dec 2025 08:26

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