Dimensions
DimensionsFahrurrozi, Imam and Abidin, Munirul (2026) Quantitative analysis of the mediating role of organizational learning in the relationship between Islamic values integration and technological transformation on educational service quality. Al-fahim : Jurnal Manajemen Pendidikan Islam, 8 (1). pp. 91-105. ISSN 2656-226X
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Abstract
This study aims to analyze the influence of the integration of Islamic values and technological transformation on the quality of educational services, with organizational learning as a mediating variable. Using a quantitative approach, data were collected through questionnaires from 105 respondents, consisting of teachers, education staff, and leaders at several Islamic educational institutions in Banyuwangi. Data analysis used Partial Least Squares Structural Equation Modeling (PLS-SEM) with the help of SmartPLS 4 software. The results showed that the integration of Islamic values and technological transformation directly had a positive and significant effect on organizational learning and the quality of educational services. Furthermore, organizational learning was proven to act as a significant partial mediator in the relationship between the two independent variables and service quality. The coefficient of determination (R²) for the educational service quality variable of 0.683 indicates that the proposed model has strong explanatory power. This finding underscores that to improve service quality in the digital era, Islamic educational institutions need not only to strengthen value integration and technology adoption but also to systematically build organizational learning capacity. This capacity, which includes mechanisms for knowledge sharing, reflection, and adaptation, serves as a critical catalyst that optimizes the synergistic impact between Islamic ethics and technological innovation.
| Item Type: | Journal Article |
|---|---|
| Keywords: | transformation; organizational learning; educational services; technology |
| Subjects: | 13 EDUCATION > 1301 Education Systems > 130199 Education systems not elsewhere classified |
| Divisions: | Graduate Schools > Magister Programme > Graduate School of Islamic Education Management |
| Depositing User: | munirul abidin |
| Date Deposited: | 25 Jun 2026 14:37 |
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