Utilizing WhatsApp-driven learning during COVID-19 outbreak: EFL users’ perceptions and practices

Budianto, Langgeng and Yudhi, Arifani (2021) Utilizing WhatsApp-driven learning during COVID-19 outbreak: EFL users’ perceptions and practices. Computer-Assisted Language Learning Electronic Journal (CALL-EJ), 22 (1). pp. 264-281. ISSN 2187-9036

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Abstract

The COVID-19 pandemic required an abrupt shift to online education. In Indonesia,where WhatsApp is a popular communication tool, teachers moved from face-to-face delivery to sharing teaching materials via WhatsApp. This study investigated teachers’and learners’ perceptions, practices, and challenges of utilizing WhatsApp as a primary teaching and learning tool amid the COVID-19 pandemic. A mixed quantitative and qualitative method was used to identify 119 EFL teachers’ and 198 learners’ perceptions, practices, and challenges of using WhatsApp in East Java senior high schools. Thefindings revealed discrepancies in perceptions between EFL teachers and learners regarding WhatsApp's overall perceptions, ease of use, and usefulness. Results indicate that WhatsApp can be a suitable primary tool for teaching and learning, rather than being limited to its more traditional role as a supporting tool. Considerations for increasing the effectiveness of WhatsApp for teaching and learning are discussed.

Item Type: Journal Article
Keywords: WhatsApp; EFL teacher and learner; perceptions; practices; COVID-19 outbreak
Divisions: Faculty of Tarbiyah and Teaching Training > Department of English Language Education
Depositing User: Langgeng Budianto
Date Deposited: 01 Apr 2021 03:59

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