Factors that influence to intention to use electronic money by UTAUT model approach

Solekah, Nihayatu Aslamatis ORCID: https://orcid.org/0000-0002-6722-8283 and Hilmawan, Teguh Wildan (2021) Factors that influence to intention to use electronic money by UTAUT model approach. Presented at International Conference on Engineering, Technology and Social Science (ICONETOS 2020), 31 Oct 2020, Malang.

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Abstract

The purpose of this study was to determine antecedent Intention to Use Electronic Money with UTAUT model approach. This research uses descriptive quantitative method. Data were collected as many as 152 respondents. The sample in this study was 152 respondents by using purposive sampling of Malang city society who were over 13 years old and wanted or had used electronic money. Data analysis by structural model assessment with the Partial Least Square (PLS) analysis method. The results indicated that UTAUT model that consists of performance expectancy, effort expectancy, social influence and behavioral intention had positive influence on the intention of Malang society to use electronic money. These result implications for the government and service provider companies to always develop better innovations in the administration of electronic money by adding facilities that could be enjoyed by users when using electronic money

Item Type: Conference (Paper)
Keywords: performance expectancy; effort expectancy; social influence; facilitating conditions; behavioral intention; use behavior; electronic money
Subjects: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1505 Marketing > 150501 Consumer-Oriented Product or Service Development
Divisions: Faculty of Economics > Department of Islamic Banking
Depositing User: Nihayatu Aslamatis Solekah
Date Deposited: 04 May 2021 13:48

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