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Firmansyah, Fani and Purnamasari, Puji Endah ORCID: https://orcid.org/0000-0002-3727-6639 (2023) Meningkatkan customer satisfaction pasca Covid-19 melalui omnichannel strategy dan positive affect experience (studi pada perusahaan automotive PT Asco Daihatsu Jawa Timur). Research Report. UIN Maulana Malik Ibrahim Malang, Malang.