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Firmansyah, Fani and Nasikha, Ni’amin Nurin (2021) The effect of product diversity and service quality on loyalty with customer satisfaction as an intervening variable: Study of Toko Pertanian Subur, Pace Nganjuk district. Manajemen dan Bisnis, 20 (1). pp. 1-10. ISSN 1412-3789
Firmansyah, Fani, Purnamasari, Puji Endah and Ulfina, Izzul Nuraini Tata (2021) Etika bisnis Islam dalam persepsi kepuasan anggota lembaga keuangan mikro (baitul maal wa tamwil). UIN Maliki Press, Malang. ISBN 978-623-232-730-6 UNSPECIFIED : UNSPECIFIED.
