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Sampurna, Panji Anugrah and Miranti, Titis ORCID: https://orcid.org/0000-0002-8720-3809 (2022) The effect of service quality, banking digitalization, and Customer Relationship Management (CRM) on customer loyalty. Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, 12 (1). pp. 303-315. ISSN 2527-6638