Exploring the user experience of E-Thesis system: an evaluation using UX Honeycomb method

Hariyanto, Wahyu, Rifqi, Ach. Nizam and Mahfud, Fakhris Khusnu Reza (2022) Exploring the user experience of E-Thesis system: an evaluation using UX Honeycomb method. Matics: Jurnal Ilmu Komputer dan Teknologi Informasi (Journal of Computer Science and Information Technology), 14 (2). pp. 74-77. ISSN 24772550

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Abstract

This research article discusses the evaluation of the e-thesis information system in the Library and Information Science program at UIN Maulana Malik Ibrahim Malang. The background of this research is that the system is relatively new and is supported by several preliminary surveys conducted among users, most of whom are unfamiliar with the use of this e-thesis application system. The research population was taken from all students of the Library and Information Science Department in the 2018 and 2019 academic years, with a research sample of 50 students. The honeycomb method was used as the analysis tool for the evaluation, which emphasizes how UX can go beyond just usability aspects for users. The assessment aspects in the honeycomb method include useful, usable, desirable, findable, accessible, credible, and valuable. The research results showed that the overall average value of the e-thesis information system was 4.10, indicating that the e-thesis system is considered good in terms of its use. The highest score of 4.23 was found in the useful aspect, indicating that students agreed that the e-thesis information system could solve user problems and meet their needs. The lowest score of 3.93 was found in the accessible aspect, which needs improvement for future development of the information system. Indicators that need attention for improvement include less appealing design and the need to enhance capabilities. Suggested improvements include visual design, an advance search button, display of two thesis advisors, UI refresh, minimizing errors, and detailed schedule display on the homepage. Improving the existing features according to the research conducted can have a wide impact on the use of the information system and can be used continuously without errors.

Item Type:	Journal Article
Keywords:	Honeycomb model; user experience (UX); usability; user research
Subjects:	08 INFORMATION AND COMPUTING SCIENCES > 0803 Computer Software > 080302 Computer System Architecture 08 INFORMATION AND COMPUTING SCIENCES > 0806 Information Systems > 080602 Computer-Human Interaction 08 INFORMATION AND COMPUTING SCIENCES > 0806 Information Systems > 080608 Information Systems Development Methodologies 08 INFORMATION AND COMPUTING SCIENCES > 0806 Information Systems > 080609 Information Systems Management 08 INFORMATION AND COMPUTING SCIENCES > 0807 Library and Information Studies > 080706 Librarianship 08 INFORMATION AND COMPUTING SCIENCES > 0807 Library and Information Studies > 080707 Organisation of Information and Knowledge Resources 08 INFORMATION AND COMPUTING SCIENCES > 0807 Library and Information Studies > 080708 Records and Information Management (excl. Business Records and Information Management) 08 INFORMATION AND COMPUTING SCIENCES > 0806 Information Systems
Divisions:	Faculty of Technology > Department of Library and Information Science
Depositing User:	wahyu hariyanto
Date Deposited:	08 Aug 2023 13:28

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