Integrasi teori trilogi juran dan teori PDCA Edward Deming dalam meningkatkan mutu pendidikan di sekolah

Mahmuda, Komariyatul and Faslah, Romi ORCID: https://orcid.org/0009-0006-0362-6799 (2025) Integrasi teori trilogi juran dan teori PDCA Edward Deming dalam meningkatkan mutu pendidikan di sekolah. AL-WIJDÁN: Journal of Islamic Education Studies, 10 (3). pp. 597-614. ISSN 2541-3961

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Abstract

The quality of education is one of the main focuses of every educational institution. To improve the quality of education that is clear and measurable, one of the steps that can be taken is to integrate Juran's Trilogy theory and Edward Deming's PDCA Theory in education quality management. Data collection in this study used the literature method with content analysis techniques. The focus of the study in this research includes how the principle of improving the quality of education, analysis of Edward Deming's PDCA theory, Juran's Trilogy Theory, and their integration in improving the quality of education. The results show that the principles of quality management improvement include: Customer focus, strong leadership management, continuous improvement, involvement of all employees, systematic and planned processes, and the PDCA cycle (Plan-Do-Check-Action), while Juran used a three-step approach (Juran Trilogy): Quality planning, quality control, and quality improvement. The integration of both can build a strong quality culture based on holistic philosophy and values, systematic structures and processes that proactively prevent defects to achieve measurable and sustainable quality, and balance human aspects, implementation systems, and optimal results.

Item Type:	Journal Article
Keywords:	Juran's Trilogy Theory; Edward Deming's PDCA Theory; Education Quality
Subjects:	13 EDUCATION > 1399 Other Education
Divisions:	Faculty of Tarbiyah and Teaching Training > Department of Islamic Education Management
Depositing User:	Romi Faslah
Date Deposited:	24 Sep 2025 13:47

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