Does a workload influence the performance of bank employees?

Siswanto, Siswanto and Supriyanto, Achmad Sani and Ni’mah, Ulfatun and Asnawi, Nur and Wekke, Ismail Suardi (2019) Does a workload influence the performance of bank employees? Management Science Letters, 9 (5). pp. 639-650. ISSN 1923-9335

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A workload is one of contradictive variables, whether it influences the performance of employees or not. The purpose of this study is to analyze whether or not the workload influences the performance of bank employees. It employs quantitative approach and path analysis is employed to analyze the effect of workload on the performance of bank employees. The research samples include 74 bank employees around the City of Blitar, East Java, Indonesia. The result shows that a workload had a significant positive effect on the performance of bank employees. It also has greater influence on employee performance through motivation variables. The managerial implication of the current research is that the provision of workload which is in accordance with the competence and comfort of employees may improve their performance. In addition, employees who have higher education level are able to adjust more on the workload because they have higher-achievement motivation.

Item Type: Journal Article
Keywords: Biographical characteristics; Employee performance; Motivation; Workload
Subjects: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150305 Human Resources Management
Divisions: Faculty of Economics > Department of Islamic Banking
Depositing User: Mufid Mufid
Date Deposited: 20 Jun 2019 09:49


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