Group cohesiveness on performance: mediating effect of collective organization citizenship behavior

Maksum, Ikhsan and Handoko, T. Hani and Fikriah, Nur Laili (2020) Group cohesiveness on performance: mediating effect of collective organization citizenship behavior. Jurnal Manajemen, XXIV (03). pp. 443-459. ISSN 1410-3583

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Abstract

Organizational Citizenship Behavior towards Organizations (OCBO) concerning the organization's benefits in general and Organizational Citizenship Behavior towards Individuals (OCBI) concerning specific benefits obtained by individuals in the organization and contributes to the organization. The research aims to examine the role of mediating the collective organizational citizenship behavior on the influence of group cohesiveness on group performance based on social exchange theory and social identity theory. The object of research is working groups on the creative industries in Yogyakarta. The study used field settings and cross-sectional study designs. Research respondents were 39 working groups consisting of 300 group members and using the regression analysis technique as a research hypothesis testing technique. The results showed that collective organizational citizenship behavior (OCBO and OCBI) partially mediated the effect of group cohesiveness on group performance.

Item Type: Journal Article
Keywords: group cohesiveness; collective organizational citizenship behavior; group performance; social exchange theory; and social identity theory
Subjects: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150305 Human Resources Management
15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management
Divisions: Faculty of Economics > Department of Management
Depositing User: Ikhsan Maksum
Date Deposited: 16 Nov 2020 14:46

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