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Mukaffi, Zaim (2014) Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pengguna pada Laboratorium Galeri Investasi Universitas Islam Negeri Maulana Malik Ibrahim Malang. Research Report. Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LP2M) UIN Maulana Malik Ibrahim Malang, Malang. (Unpublished)

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