The Effect of Democratic Leadership on Employee Performance: Do Organizational Citizenship Behavior (OCB) and Job Satisfaction Play a Mediating Role?

Firmansyah, Bagas Adi and Khan, Ryan Basith Fasih ORCID: https://orcid.org/0000-0001-7840-0010 (2023) The Effect of Democratic Leadership on Employee Performance: Do Organizational Citizenship Behavior (OCB) and Job Satisfaction Play a Mediating Role? The American Journal of Humanities and Social Sciences Research (THE AJHSSR). ISSN 2581-8868

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Abstract

This study analyzes the direct and indirect effects of democratic leadership on employee performance, mediated by organizational citizenship behavior (OCB) and job satisfaction. The population of this study included 18,581 employees of Bank Sharia Indonesia (BSI). The Slovin formula was used as the sampling technique, resulting in a sample of 100 respondents. In this study, partial least square (PLS) was used for data analysis using SmartPLS version 4.0 software. Research results show that: (1) Democratic leadership has a positive and significant influence on employee performance; (2) Democratic leadership has a positive and significant influence on organizational citizenship behavior (OCB); (3) Democratic leadership has a positive and significant influence on job satisfaction; (4) Organizational citizenship behavior (OCB) has a positive and significant influence on employee performance; (5) Job satisfaction does not affect employee performance; (6) Organizational citizenship behavior (OCB) can mediate the relationship between democratic leadership and employee performance; while (7) job satisfaction cannot mediate the relationship between democratic leadership and employee performance.

Item Type:	Journal Article
Keywords:	Democratic leadership; Employee Performance; Organizational Citizenship Behavior (OCB); Job Satisfaction
Subjects:	15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150305 Human Resources Management 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150311 Organisational Behaviour 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management
Divisions:	Faculty of Economics > Department of Management
Depositing User:	Ryan Basith Fasih Khan
Date Deposited:	29 Dec 2023 08:53

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