Workforce diversity impact on civil servant's performance: Motivation and commitment as mediator

Hannana, Dena Maulidi and Khan, Ryan Basith Fasih ORCID: https://orcid.org/0000-0001-7840-0010 (2024) Workforce diversity impact on civil servant's performance: Motivation and commitment as mediator. Jurnal Manajemen dan Inovasi (MANOVA), 7 (1). pp. 48-64. ISSN 2746-282X

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Abstract

This research aims to determine the impact of workforce diversity on employee performance by using work motivation and organizational commitment as mediating variables in State Civil Service Employees in Batu City. This research method uses a quantitative approach using the Explanatory Research method, which aims to explain the position of the variables that have been investigated and the relationship between one variable and other variables. Samples were taken using saturated sampling techniques, and data collection was carried out by distributing questionnaires online via Google Forms. The data analysis technique uses the Partial Least Square method using Smart PLS 4.0 Software. The research shows that workforce diversity is considered capable of positively and significantly influencing employee performance. This research also provides an understanding of the role of Work Motivation and Organizational Commitment as Mediating Variables in the relationship between Workforce Diversity and Employee Performance. This research confirms that workforce diversity has been managed well through various programs prepared inclusively, providing awards, recognition, and fair treatment. This aims to ensure that the needs of each employee can be met without discrimination and exceptions.

Item Type:	Journal Article
Keywords:	employee performance; organizational commitment; workforce diversity; work motivation
Subjects:	15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150305 Human Resources Management 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150311 Organisational Behaviour 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management
Divisions:	Faculty of Economics > Department of Management
Depositing User:	Ryan Basith Fasih Khan
Date Deposited:	04 Apr 2024 11:11

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