Cynicism as mediation the effect of career plateau and burnout on turnover intention

Saputro, Rico Edi and Khan, Ryan Basith Fasih ORCID: https://orcid.org/0000-0001-7840-0010 (2026) Cynicism as mediation the effect of career plateau and burnout on turnover intention. Dialektika: Jurnal Ekonomi dan Ilmu Sosial, 11 (1). pp. 162-176. ISSN 2598781X

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Abstract

The growing turnover of healthcare staff is a major concern for healthcare organizations because it affects employment stability and service quality. Factors such as career stagnation and chronic fatigue are intricately linked to turnover intention; however, cynicism may influence this relationship by either reinforcing or diminishing it. This research seeks to assess the relationship between career plateau and burnout, with cynicism as a mediating variable, on turnover intention among healthcare workers in East Java. This research employed a quantitative methodology utilizing an explanatory design. The research sample included 122 respondents who were chosen by purposive sampling. The research instrument used was a Likert scale questionnaire, which was analysed using SmartPLS 3. The findings of the research indicated that career stagnation significantly influenced turnover intention, alongside chronic fatigue. Furthermore, cynicism exhibited a partial correlation with both career stagnation and burnout. This indicates that healthcare organisations ought to focus on career development and burnout prevention to mitigate employee turnover rates.

Item Type:	Journal Article
Keywords:	career plateau; burnout; cynicism; turnover intention; health workers
Subjects:	15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150310 Organisation and Management Theory 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150311 Organisational Behaviour 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management
Divisions:	Faculty of Economics > Department of Management
Depositing User:	Ryan Basith Fasih Khan
Date Deposited:	10 Jul 2026 15:35

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