The effect of work atmosphere and job training on employee retention: A test on multigroup moderated mediation effect

Salsabila, Natasya Putri and Ekowati, Vivin Maharani ORCID: https://orcid.org/0000-0001-6013-0630 (2025) The effect of work atmosphere and job training on employee retention: A test on multigroup moderated mediation effect. Jurnal Ecogen, 8 (4). pp. 699-720. ISSN 2654-8429

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Abstract

This research evaluates how the work atmosphere and job training influence employee retention in the restaurant sector in Malang City, with job satisfaction as a mediator and intrinsic motivation as a moderator. Adopting a quantitative explanatory design, the study employs the SEM-PLS analysis technique via SmartPLS 4. Primary data were gathered through questionnaires distributed to 149 employees chosen using a proportional stratified random sampling method. The findings indicate that the work atmosphere does not significantly affect employee retention, whereas job training does. Furthermore, job satisfaction serves as a mediator linking both work atmosphere and training to employee retention. Conversely, intrinsic motivation did not moderate the relationship between training and retention. Consequently, the study highlights the need to foster a supportive work environment, implement practical training, and boost job satisfaction to enhance staff retention in the restaurant service industry.

Item Type:	Journal Article
Keywords:	work atmosphere; job training; employee retention; job satisfaction; intrinsic motivation
Subjects:	15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150305 Human Resources Management 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150311 Organisational Behaviour 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150313 Quality Management 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150399 Business and Management not elsewhere classified
Divisions:	Faculty of Economics > Department of Management
Depositing User:	Vivin Maharani Ekowati
Date Deposited:	10 Jul 2026 15:54

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