The Effect of Work Atmosphere and Job Training on Employee Retention: A Test on Multigroup Moderated Mediation Effect

Natasya, Putri Salsabila and Ekowati, Vivin Maharani ORCID: https://orcid.org/0000-0001-6013-0630 (2025) The Effect of Work Atmosphere and Job Training on Employee Retention: A Test on Multigroup Moderated Mediation Effect. Jurnal Ecogen, 8 (4). pp. 699-720. ISSN 2654-8429

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Abstract

This research evaluates how the work atmosphere and job
training influence employee retention in the restaurant sector
in Malang City, with job satisfaction as a mediator and
intrinsic motivation as a moderator. Adopting a quantitative
explanatory design, the study employs the SEM-PLS analysis
technique via SmartPLS 4. Primary data were gathered
through questionnaires distributed to 149 employees chosen
using a proportional stratified random sampling method. The
findings indicate that the work atmosphere does not
significantly affect employee retention, whereas job training
does. Furthermore, job satisfaction serves as a mediator linking
both work atmosphere and training to employee retention.
Conversely, intrinsic motivation did not moderate the
relationship between training and retention. Consequently, the
study highlights the need to foster a supportive work
environment, implement practical training, and boost job
satisfaction to enhance staff retention in the restaurant service
industry.

Item Type:	Journal Article
Keywords:	Work Atmosphere, Job Training, Employee Retention, Job Satisfaction, Intrinsic Motivation
Subjects:	15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150305 Human Resources Management 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150311 Organisational Behaviour 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150313 Quality Management 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150399 Business and Management not elsewhere classified
Divisions:	Faculty of Economics > Department of Management
Depositing User:	Vivin Maharani Ekowati
Date Deposited:	10 Jul 2026 15:54

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