Ekowati, Vivin Maharani ORCID: https://orcid.org/0000-0001-6013-0630 and Rachmawati, Dewi Lailatul
(2025)
Effect of interpersonal relationships, workstress, and work environment on employee performance: The mediating role of job satisfaction.
Jenius: Jurnal Ilmiah, Manajemen Sumber Daya Manusia, 8 (2).
pp. 176-185.
ISSN 2598-9502
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Abstract
n the era of globalization and increasingly fierce business competition, organizations face pressure to maximize employee performance as a criticalasset in achieving their business objectives. This research examines how interpersonal relationships, work stress also the work environment influence employee performance, with job satisfaction as a mediating aspect. The studyemploys a quantitative approach, using employees of Pertamina gas stations in Malang as the population and sample. A saturated sampling technique was used for sample selection, resulting in 33 respondents, with primary data collected for the research. SmartPLS 4 was utilized as the data analysis tool. The outcomereveal that interpersonal relationships have a significant positive impacton employee performance, whereas work stress and the work environment do not show a significant impact. Furthermore, the mediation of job satisfaction in the relationship between interpersonal connections and work stress on employee performance is insignificant. In contrast, the work environment does demonstrate a substantial positive influence. These results emphasize the necessity of fostering strong interpersonal relationships, managing stress effectively, and enhancing the work environment to boost employee performance
Item Type: | Journal Article |
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Keywords: | Employee Performance; Interpersonal Relationships; Work Stress; Work Environment; Job Satisfaction |
Subjects: | 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150305 Human Resources Management 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150306 Industrial Relations 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150310 Organisation and Management Theory 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150311 Organisational Behaviour 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150312 Organisational Planning and Management |
Divisions: | Faculty of Economics > Department of Management |
Depositing User: | Vivin Maharani Ekowati |
Date Deposited: | 15 Jan 2025 11:51 |
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