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Effect of interpersonal relationships, workstress, and work environment on employee performance: The mediating role of job satisfaction

Ekowati, Vivin Maharani ORCID: https://orcid.org/0000-0001-6013-0630 and Rachmawati, Dewi Lailatul (2025) Effect of interpersonal relationships, workstress, and work environment on employee performance: The mediating role of job satisfaction. Jenius: Jurnal Ilmiah, Manajemen Sumber Daya Manusia, 8 (2). pp. 176-185. ISSN 2598-9502

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Abstract

n the era of globalization and increasingly fierce business competition, organizations face pressure to maximize employee performance as a criticalasset in achieving their business objectives. This research examines how interpersonal relationships, work stress also the work environment influence employee performance, with job satisfaction as a mediating aspect. The studyemploys a quantitative approach, using employees of Pertamina gas stations in Malang as the population and sample. A saturated sampling technique was used for sample selection, resulting in 33 respondents, with primary data collected for the research. SmartPLS 4 was utilized as the data analysis tool. The outcomereveal that interpersonal relationships have a significant positive impacton employee performance, whereas work stress and the work environment do not show a significant impact. Furthermore, the mediation of job satisfaction in the relationship between interpersonal connections and work stress on employee performance is insignificant. In contrast, the work environment does demonstrate a substantial positive influence. These results emphasize the necessity of fostering strong interpersonal relationships, managing stress effectively, and enhancing the work environment to boost employee performance

Item Type: Journal Article
Keywords: Employee Performance; Interpersonal Relationships; Work Stress; Work Environment; Job Satisfaction
Subjects: 15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150305 Human Resources Management
15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150306 Industrial Relations
15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150310 Organisation and Management Theory
15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150311 Organisational Behaviour
15 COMMERCE, MANAGEMENT, TOURISM AND SERVICES > 1503 Business and Management > 150312 Organisational Planning and Management
Divisions: Faculty of Economics > Department of Management
Depositing User: Vivin Maharani Ekowati
Date Deposited: 15 Jan 2025 11:51

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